Our Values

INTEGRITY

Far from being just a concept, for ORIGINAL integrity has represented the backbone of its activity since the moment of its foundation. Our consistent actions, based on the values that we defined at the start, were verified in the multitude of projects developed and built the foundations on which our modern relations were established.

CUSTOMER ORIENTATION

We constantly ensure that customer requirements are perfectly understood and fulfilled in each project, the risks that may influence the conformity of the products and / or services provided are constantly monitored and controlled and there is a constant concern to improve the results.

RESPECT AND TRUST

for all and every partner and customer that we have. Each customer, partner or employee is treated exactly as would like to be treated, ensuring that the needs of all are fully met. Honesty, promptness and reliability at the highest standards of professional ethics have meant for ORIGINAL, throughout over 20 years of activity, the opportunity to provide a high efficiency response to customers and they re-confirmed that earning the respect and trust of customers is extremely difficult and however they may be lost infinitely easier.

PERMANENT COMMUNICATION

at all levels in order to find the best solutions suitable for each application. We are fully aware that a policy of risk mitigation cannot exist without an externall, full and strong cooperation between the supplier and the customer, but also internally, between the members of each team involved. Permanent and constant communication can avoid misunderstandings about the initial requirements, errors of design, execution, etc., all with considerable economic consequences and even potential risks to the physical integrity of the human resources involved. Therefore, we can provide the customer our experience, and after reaching an agreement, we can turn it into long-term benefits for both parties.

STRATEGIC ADAPTABILITY TO MARKET CHANGES

We don't offer standard solutions, but we work together with the customer to adapt the solutions to their needs. We are not often confronted with a project started from scratch, in a place where there is nothing to condition our solution. The most common issue is to find projects that involve modifications of the components / parts / sectors existing in the equipment / facilities / lines and this means that you have to adapt your solution to the existing situation, to the economic possibilities at the time and also to future projects. From this point of view, ORIGINAL is very versatile and the proposed solutions integrate seamlessly into existing processes, providing improvement in the processes and changing the capacities and performance of the systems only in the desired direction.